FAQ

We have more than 10 year experience on manufacturing Roll Die Cutting Machine, Roll Die Punching Machine, Carton Erecting Machine, Paper Box Forming Machine, Paper Cake Box Machine, Flexo Printing Machine, Cartoning Machine working with listed packaging companies for KFC, Mcdonald’s, Subway, Starbucks.

Right now the products Roll Die Cutting Machine, Roll Die Punching Machine, Carton Erecting Machine, Paper Box Forming Machine, Paper Cake Box Machine, Flexo Printing Machine, Cartoning Machine are in demand.

We are located in Wanquan Town, Pingyang. It takes 1 0 minutes by car from Ruian Train Station and one hour from Wenzhou International Airport.

Generally speaking, the machine could be shipped out within 20-30 days after confirming everything. And it will be packed by flexible packaging with iron underframe.

During one year, any parts damaged caused by machine-self, the seller will repair/replace the spare parts for free, but the buyer should pay the freight. After one year, the seller will supply the spare parts to buyers as the cost. The machine service is all around the machine life.

Based on our strong after-sales team and rich experience, we can resolve most of problems online by video call, messages, and e-mail.

We have three ways to do as below: If the customer requests, we will send our technician to do installation and training. Buyer should bear 100USD allowance per day, tickets, accommodation, food. Customers could come to our workshop to lean how to operate. We have detailed manual of operation and complete video training.

We accept 30% of deposit in advance, then 70% of balance should be paid before shipment.

Yes, we could design the machine based on customer’s requirement.

24 hours online,  but we will reply messages from 7:30am to 00:00 per day.